Shipping & Returns
Shipping Policy
1. Shipping Destinations
Simple Electronics ships to India. We strive to ensure that your products reach you in a timely and efficient manner.
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2. Shipping Rates and Delivery Times
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Standard Shipping: 2 to 5 business days. Cost: 99.
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Express Shipping: 2 to 4 business days. Cost: 49.
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Free Shipping: Orders over 1000/- qualify for free standard shipping. Delivery in 2 to 5 business days.
Shipping rates and delivery times may vary based on your location and the weight of your order. Exact shipping charges and delivery estimates will be displayed at checkout.
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3. Order Processing
Orders are processed within one business day. Orders placed on weekends or holidays will be processed on the next business day.
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4. Tracking Your Order
Once your order has been shipped, you will receive an email with the tracking information. You can track your shipment using the tracking number provided.
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5. International Shipping
For international orders, customs and import duties may apply and are the responsibility of the customer. Simple Electronics is not responsible for delays caused by customs.
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6. Shipping Restrictions
Certain products may have shipping restrictions due to local laws and regulations. If an item cannot be shipped to your location, you will be notified at checkout.
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Returns Policy
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1. Return Eligibility
We accept returns within 5 days of delivery. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
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2. Non-Returnable Items
The following items are non-returnable:
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Gift cards
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Downloadable software products
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Items marked as final sale
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3. Return Process
To initiate a return, please follow these steps:
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Contact Customer Service: Email us at simpleelectronics55@gmail.com or call 9392342638 with your order number and reason for return.
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Receive Return Authorization: Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
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Ship Your Item: Pack the item securely and include the RMA number. Ship to the address provided by our customer service team.
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4. Return Shipping Costs
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable, unless the return is due to an error on our part (e.g., you received an incorrect or defective item).
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5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 to 5 days.
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6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at simpleelectronics55@gmail.com or 9392342638.
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7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at simpleelectronics55@gmail.com or 9392342638 with your order number and details of the issue. We will arrange for a replacement or refund.
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Contact Us
If you have any questions or concerns about our Shipping & Returns policies, please contact us at:
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Phone: 9392342638
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Address: Float no 22A 3rd floor, Avanthi Nagar thota, Borabanda, Hyderabad, Telangana, 500018
